The not too long ago launched Gartner 2022 AI in Organizations survey discovered that 80% of executives consider automation may be utilized to any enterprise resolution. As automation is changing into extra very important to enterprise operations, the survey explores how organizations are advancing their use of AI as a part of their long-term technique for automation and estimates the enterprise worth of AI will attain $5.1 billion by 2025.
“The survey has proven that enterprises are shifting away from a purely tactical method to AI and starting to use AI extra strategically,” mentioned Erick Brethenoux, distinguished VP analyst at Gartner. “For instance, a 3rd of organizations are making use of AI throughout a number of enterprise items, making a stronger aggressive differentiator by supporting choices throughout enterprise processes.”
The survey discovered a mean of 54% of AI tasks are making the leap from pilot to manufacturing, up from 53% as reported within the Gartner 2019 AI in Organizations survey. Although this determine has not considerably elevated, the share of deployed AI tasks has, with the numbers going up from 35% in 2019 to 47% within the newest survey. Gartner attributes this to a extra versatile method to automation, introduced on by the pandemic, that allowed for extra sensible implementation of AI inside organizations. For the opposite 53% of fashions which are by no means deployed, scaling operations and proving constructive return on funding is the place the disconnect lies.
“Scaling AI continues to be a major problem,” mentioned Frances Karamouzis, distinguished VP analyst at Gartner. “Organizations nonetheless battle to attach the algorithms they’re constructing to a enterprise worth proposition, which makes it troublesome for IT and enterprise management to justify the funding it requires to operationalize fashions.”
One downside for scaling AI is the complicated governance wanted when deploying quite a few AI fashions, and 40% of surveyed organizations reported having 1000’s, and generally a whole bunch of 1000’s, of AI fashions deployed. Extra fashions can create governance challenges that may make demonstrating worth and ROI troublesome, a problem that was seen as a prime barrier to AI adoption.
The survey additionally discovered much less cumbersome boundaries to entry, together with discovering the correct expertise. Regardless of different know-how fields reporting a expertise scarcity, Gartner’s survey discovered that for the organizations surveyed, a dearth of AI expertise will not be a major barrier to AI adoption with 72% of executives stating that they have already got or can supply the wanted AI professionals for his or her tasks.
“Probably the most profitable organizations use a mixture of in-house growth and exterior hiring for AI expertise. This ensures that the workforce renews itself repeatedly by studying new AI abilities and methods and contemplating new concepts from outdoors the group,” mentioned Brethenoux.
Points relating to safety and privateness had been additionally not seen as a prime barrier to AI adoption and had been cited by simply 3% of these surveyed, regardless of 41% disclosing earlier AI privateness breaches or safety incidents. Although it isn’t essentially the most important barrier, AI safety continues to be a priority, with half of the respondents noting they had been anxious about rivals, companions, or numerous third events having access to delicate info, with 49% additionally involved about malicious exterior assaults. Apparently, 60% of respondents who’ve confronted an AI safety or privateness occasion reported their information was compromised by an inside celebration moderately than from an out of doors supply.
“Organizations’ AI safety considerations are sometimes misplaced, given that the majority AI breaches are brought on by insiders,” mentioned Brethenoux. “Whereas assault detection and prevention are necessary, AI safety efforts ought to equally concentrate on minimizing human danger.”
Gartner performed this survey on-line from October via December 2021. There have been 699 respondents from the U.S., Germany, and the U.Okay., and so they had been all from organizations which have already deployed AI or intend to inside three years.
Gartner analysts are additionally discussing the outcomes of this survey on the Gartner Information & Analytics Summit, going down in Orlando via August 24.